Billing FAQs

Is there any set-up charge for the KVN Mail service?

No set up charges. KVN Mail dont load customers in setup charges.

How and when will I be invoiced for the KVN Mail service?

Invoices are emailed at the beginning of each month based on the previous months transactions. You will be received invoice when you get email credits your account.

How are Payments processed?

Invoices are emailed to the account holder at the beginning of each month based your payment made by using PayUmoney or paypal or anyother payment gateways. Once payment made you will receive invoice to your registered email id. Shortly our executive will call you for confirmation and will activate your account.

What are the payment Terms?

All kind email services will be billed as advance and we don’t recommend stage payment and all payment must paid 100% as advance as it is pay and get service.

For dedicated servers, If you have a problem with particular payment you must advise us at the earliest opportunity and we will work with your to resolve before disabling your account. If your account disabled, to activate again you have to pay setup charges as fresh account.

What is the refund policy?

When you made order occurs cost to us hence if your account remain unused with 24 hours, you will get 50% of refund. If email credits used or not used more than 24 hours we will not refund. We reserve the right to shut down campaigns at any time if we feel that you are abusing our system in any way and can not be refund your amount when our email systems has abused in any manner.(Be sure to read and understand our Terms and Conditions of use before using KVN Mail’s service)

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